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Snapback Health
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recovery day
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Today's recovery tip
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Health insight
Start your daily check-in and your recovery trends will appear here.
Today's care checklist
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Recent activity
✓ Contact the clinic to schedule your follow-up appointment. Your provider will advise whether it can be done virtually or in-clinic.
Current phase instructions
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Follow your surgeon’s wound and showering instructions; do not soak or submerge the incision until completely healed and cleared by your surgeon.
Elevate limb above heart level when resting
Follow your knee replacement driving plan; timing depends on the operated side, medication and safe vehicle control.
Ice 20 min on / 20 min off for swelling
Begin prescribed range-of-motion exercises
Call clinic if temperature above 101°F
Shower with waterproof bandage cover
Warning signs
Call us immediately if…
Fever above 101°F
Call clinic immediately:
Increased redness or warmth at incision
Take a wound photo and alert your care team
Swelling that gets worse after day 3
Alert your care team in the app
Unusual discharge from incision
Take wound photo immediately
Chest pain or shortness of breath
Call 911 immediately
Recovery timeline
Days 1–7
Rest, elevation, wound care, begin gentle exercises
Days 8–14
Increase walking, suture check, follow-up with your provider
Weeks 3–6
Progressive exercises, reduce pain meds, increase mobility
Week 6+
Return to normal activity, final assessment
🔔 Dose reminders
Get a text or email the moment each dose is due — timed from when you last logged it — with a one-tap link to log it.
💊 My medications
0 medications
💊
No medications added yet
Tap Add a medication above to add your prescriptions. You can mark each one as taken every day.
📌 Request a refill
Running low on a medication? Send a refill request directly to your care team. To add a new medication to your tracker, use the Add a medication button at the top instead.
⚠️ Only medications prescribed by your orthopedic care team can be refilled here. For medications from other doctors (blood pressure, diabetes, etc.), contact the prescribing provider or your pharmacy.
Latest glucose
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No readings yet
Latest pain
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No readings yet
Latest temp
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No readings yet
Latest weight
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No readings yet
Latest BP
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No readings yet
Latest heart rate
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No readings yet
Total readings
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logged so far
Log a new reading
Now
Normal: 70–140 mg/dL
0 = no pain · 10 = worst pain
Normal: 97–99°F · Call us if above 101°F
Track trends over time
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Systolic / diastolic
Resting: 60–100 bpm
🚽 Bowel movements
Constipation is very common after surgery, especially while on opioid pain medications. Track your daily bowel movements so your care team can help if needed.
Today:
Not logged
💤 Sleep
Sleep quality affects healing — poor sleep correlates with slower recovery and increased pain. Track last night's sleep below.
Last night:
Not logged
hours
Reading history
0 readings
No readings logged yet. Add your first reading above.
⚠ Important: Your care team reviews these photos, but not instantly. Call the clinic right away for a fever above 101 degrees, spreading redness, drainage or a bad smell from the incision, or a wound that is opening.
🚫 Wound infection symptoms?
Days 1-90
Check any symptoms you are experiencing at your incision site right now. This uses CDC NHSN surgical site infection criteria.
No symptoms? You can skip this. Only submit if you are experiencing these signs.
Upload incision photo
0 photos today
Take a clear, well-lit photo of your incision. The photo will be stored securely with your record and made available to your care team for review. Snapback does not automatically analyze the image.
Tap to upload a photo
JPG, PNG — clear and well-lit
Photo review
No photo uploaded yet.
Upload a photo of your incision and it will be sent to your care team for review.
Recovery Assistant
Instant answers about your recovery from our AI assistant, any time of day. Concerning symptoms are flagged for your care team.
Ask a question
Available 24/7
Recovery Assistant is an AI tool — not a nurse, doctor, or licensed healthcare professional. It answers general questions about your recovery program and does not provide medical advice or diagnosis. For questions about your specific condition, contact your care team. In an emergency, call 911.
Voice preview is for demo sample information. Dictation uses your browser’s speech service. Review your words before sending; audio never plays automatically.
Urgent concerns: call the clinic at . Trouble breathing, chest pain, or stroke signs: call 911
📞
For urgent concerns
Call your clinic directly
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Life-threatening emergency? Call 911
Common questions
Nutrition & hydration
Log your meals and water intake every day. Everything is saved automatically.
Calories today
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of 1,800 goal
Meals today
0
logged today
Hydration
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cups today
Days logged
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total days
Log a meal
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Hydration tracker
Tap each cup as you drink an 8oz glass of water. Resets each day.
Cups logged today — no intake target
Hydration tip
Optional fluid log. Follow any fluid limits already prescribed for you. There is no universal intake target in this app.
Today's meals
0 cal
No meals logged today yet.
0 of 1,800 calories
Full meal history
No meals logged yet.
⭐ Patient satisfaction survey
7 questions · 2 min
Help your clinic improve care and meet CMS patient satisfaction reporting requirements. Your feedback matters.
Rate your experience
Overall experience
★★★★★
Care team
★★★★★
Nursing care
★★★★★
Comments
Your feedback goes directly to the clinic team.
❤️ We appreciate your reviews and feedback to continue to improve our patient care.
Sessions logged
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Done today
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Day streak
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Current phase
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Daily check-in reminders
Get a one-tap daily check-in link so your care team can follow your recovery. Turn each channel on or off.
⭐ This is the most important reminder to keep on.
Checking in every day keeps your recovery profile up to date, lets your care team see how you're doing, and earns you the most achievement awards.
Email check-in
A daily check-in link sent to your email.
Text check-in
A daily check-in link sent by text. Requires a mobile number.
Your daily reminder schedule
Toggle reminders on or off and set the time that works best for you.
Email and text reminders are sent securely from Snapback Health and can include a link that opens the exact task in your portal. Push notifications are not currently offered.
Account
Manage your account, password, and sign-in.
Take the tour again
A quick reminder of what you can do here.
Your information
Name
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Email
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Account created
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To update your name or email, contact your care team.
Messages & alerts
Messages from your care team and recovery alerts. Acknowledged items stay here so you can review them anytime.
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Phone number
Used to send SMS recovery reminders. US numbers only at this time.
Enter a 10-digit US phone number. Leave empty to disable SMS reminders.
Change password
For your security, you will need to enter your current password.
Tip: A passphrase like "sunset-marathon-coffee-glacier" is both stronger and easier to remember than a complex short password like "P@ssw0rd1!"
Download your data
Under the HIPAA Privacy Rule (45 CFR § 164.524), you have the right to obtain a copy of the protected health information we hold about you. Click below to download a complete copy as a JSON file.
Your download will include:
- Profile information (name, contact info, procedure)
- Survey responses (PROMs)
- Pain, activity, sleep, and bowel movement logs
- Incision photos and symptom reports
- Exercise and meal logs
- Recovery achievements (badges)
- Consent records
- Provider messages
- Adverse events you have reported
Your data will be downloaded directly to this device. The download itself is logged for compliance purposes but the data file is not retained on our servers after download.
Sign out
Sign out of your account on this device.
Provider Dashboard
Patient overview and alerts for your practice.
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Total patients
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Readmissions 30d
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Active alerts
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Not logged in 3+ days
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Active today
🏭 THA/TKA Survey Tracking
KOOS Jr. & HOOS Jr.
Reporting requirements depend on the CMS program, eligible cohort and reporting year. This is a local survey-tracking view, not a CMS compliance determination. Have your quality or billing team confirm the applicable measure, collection windows, completeness rules and submission deadline.
KOOS Jr. / HOOS Jr. completion rate
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0%
Confirm program requirements
100%
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Eligible patients
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Surveys complete
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Still needed
Exported data require validation against the applicable program and reporting year before submission. Displayed patients are not a verified CMS denominator.
Patient feedback
Latest 100 satisfaction submissions. Ratings of 1–4 stars are flagged for team review. Refresh to check for new feedback.
Select Refresh to load feedback.
💬 Patient messages
No messages from flagged patients.
All patients
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🎲 Configure demo clinic
Set up the portal for your pitch. All changes apply instantly — patients and providers will see this clinic's branding.
Quick presets
Accent color
Reported issues
Problems reported by patients through the app. Review and resolve each issue.
New
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High severity
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Resolved
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Total this month
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All reports
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RTM billing report
Monthly RTM billing readiness by monitoring days and management time. MSK device supply: 98985 (2-15 days) or 98977 (16-30 days); treatment management: 98979 / 98980 / 98981.
Select a month to view RTM-eligible patients.
Pain score over time
Lower is better · Scale 0-10
Recovery milestones
Pre-op workflow
Approve the clinic protocol once, monitor only exceptions, and keep a source-linked record of every generated medication decision.
Open this screen to load the workflow.
Important reminder
Complete all items on this checklist before your surgery date. If you have any questions, call your clinic — your care team is here to help you prepare.
2 weeks before surgery
Start nowReview every medication and supplement with your surgical team — do not stop anything unless they tell you to
Stop smoking — smoking significantly slows healing and increases infection risk
Complete all pre-op lab work and imaging ordered by your provider
Get medical clearance from your primary care doctor if required
Fill all post-op prescriptions so they are ready when you get home
Arrange for someone to drive you home and stay the first night
Arrange time off work — discuss duration with your provider based on your job type
Begin prehab exercises — see the My Procedure section for your surgery type
1 week before surgery
Coming upPrepare your home recovery area — recliner, bedside essentials, easy access bathroom
Buy ice packs or a cryo-cuff — you will need them daily for weeks
Set up a raised toilet seat if needed (especially for knee and hip patients)
Remove rugs and trip hazards from your home
Prepare easy meals and snacks in advance or arrange meal delivery
Wash the surgical site with antibacterial soap the night before and morning of surgery
Night before surgery
CriticalFollow the fasting instructions from your surgery facility or anesthesia team exactly. Rules and cutoff times vary. If you did not receive instructions or could not follow them, call the facility before leaving home.
I reviewed and will follow my facility or anesthesia team's fasting instructions
Shower with antibacterial soap — do not shave the surgical area
Lay out loose comfortable clothing for surgery day
Take only medications approved by your provider with a small sip of water
Set your alarm — arrive at the time given by the clinic
Get a good night of sleep
Day of surgery
Surgery dayContinue following the exact eating and drinking cutoff times from the facility or anesthesia team
Wear loose comfortable clothing — shorts or button-up shirt depending on surgery
Leave jewelry, valuables, and contact lenses at home
Bring your photo ID and insurance card
Bring a list of all medications you currently take
Have your driver drop you off and be available to pick you up
Bring this app — you will receive your post-op instructions through it
What to bring to the hospital
Photo ID and insurance card
Required for check-in
Medication list
Write down every medication and dosage you take
Loose comfortable clothing
Shorts for knee and ankle, button-up shirt for shoulder
Slip-on shoes
No laces — you will not be able to bend to tie them after
Charged phone
To reach your driver and access this app post-op
A trusted person
Must stay in the building — you cannot leave alone
Fasting instructions
Follow your facilityUse the instructions given to you
Your surgery facility or anesthesia team must provide your exact cutoff times for food, clear liquids, gum, mints, and medications. Do not substitute a generic midnight rule.
If the instructions are missing or unclear
Call the surgery facility or anesthesia team before eating, drinking, or taking a medication. Do not guess.
Approved medications with a sip of water
Only medications specifically approved by your provider. When in doubt, call us at .
Prepare your home before you leave
Set this up in advanceBedroom setup
Bed at easy height to get in and out
Extra pillows for elevation
Phone charger within reach
TV remote and entertainment ready
Recliner available (especially shoulder patients)
Bathroom setup
Raised toilet seat (knee patients)
Shower chair or bench
Grab bars or handrails if possible
Non-slip bath mat
Waterproof bandage covers for shower
Kitchen and living area
Easy meals prepped or delivery planned
Frequently used items at waist height
All rugs and trip hazards removed
Medications and water on nightstand
Ice packs in freezer and ready to use
My Procedure
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