SB
Snapback Health
Welcome back!
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Recovery score
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calculating...
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recovery day
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day streak 🔥
0/8
cups water
Today's recovery tip
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Health insight
Start logging your daily readings in Biomarkers and your recovery trends will appear here.
Today's care checklist
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Recent activity
✓ Contact the clinic to schedule your follow-up appointment. Your provider will advise whether it can be done virtually or in-clinic.
Current phase instructions
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Keep incision dry for 48 hours
Elevate limb above heart level when resting
No driving for 2 weeks
Ice 20 min on / 20 min off for swelling
Begin prescribed range-of-motion exercises
Call clinic if temperature above 101°F
Shower with waterproof bandage cover
Warning signs
Call us immediately if…
Fever above 101°F
Call clinic immediately:
Increased redness or warmth at incision
Take a wound photo and message nurse
Swelling that gets worse after day 3
Message nurse in app
Unusual discharge from incision
Take wound photo immediately
Chest pain or shortness of breath
Call 911 immediately
Recovery timeline
Days 1–7
Rest, elevation, wound care, begin gentle exercises
Days 8–14
Increase walking, suture check, follow-up with your provider
Weeks 3–6
Progressive exercises, reduce pain meds, increase mobility
Week 6+
Return to normal activity, final assessment
💊 My medications
0 medications
💊
No medications added yet
Tap Add a medication above to add your prescriptions. You can mark each one as taken every day.
📌 Request a refill
Running low on a medication? Send a refill request directly to your care team.
Latest glucose
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No readings yet
Latest pain
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No readings yet
Latest temp
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No readings yet
Latest weight
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No readings yet
Latest BP
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No readings yet
Latest heart rate
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No readings yet
Total readings
0
logged so far
Log a new reading
Now
Normal: 70–140 mg/dL
0 = no pain · 10 = worst pain
Normal: 97–99°F · Call us if above 101°F
Track trends over time
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Systolic / diastolic
Resting: 60–100 bpm
🚽 Bowel movements
Constipation is very common after surgery, especially while on opioid pain medications. Track your daily bowel movements so your care team can help if needed.
Today:
Not logged
💤 Sleep
Sleep quality affects healing — poor sleep correlates with slower recovery and increased pain. Track last night's sleep below.
Last night:
Not logged
hours
Reading history
0 readings
No readings logged yet. Add your first reading above.
⚠ Important: This AI tool is for informational purposes only and is NOT a medical diagnosis. Always contact your provider or the clinic if you have concerns about your wound.
🚫 Wound infection symptoms?
Days 1-90
Check any symptoms you are experiencing at your incision site right now. This uses CDC NHSN surgical site infection criteria.
No symptoms? You can skip this. Only submit if you are experiencing these signs.
Upload wound photo
0 scans today
Take a clear, well-lit photo of your incision site. The AI will describe what it observes — redness, swelling, healing progress. Photos are not stored and are only used for this session.
Tap to upload a photo
JPG, PNG — clear and well-lit
AI observation
No photo uploaded yet.
Upload a photo to get an AI observation of your wound.
Nurse chat
Message your care team directly. Nurses respond within 2 hours.
Message your nurse
Nurse online
Urgent concerns: call the clinic at . Trouble breathing, chest pain, or stroke signs: call 911
📞
For urgent concerns
Call your clinic directly
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Life-threatening emergency? Call 911
Common questions
Nutrition & hydration
Log your meals and water intake every day. Everything is saved automatically.
Calories today
0
of 1,800 goal
Meals today
0
logged today
Hydration
0/8
cups today
Days logged
0
total days
Log a meal
Now
Hydration tracker
Tap each cup as you drink an 8oz glass of water. Resets each day.
0 of 8 cups today
Hydration tip
8 cups of water daily reduces infection risk and helps flush anesthesia. Aim to hit your goal every day.
Today's meals
0 cal
No meals logged today yet.
0 of 1,800 calories
Full meal history
No meals logged yet.
⭐ Patient satisfaction survey
7 questions · 2 min
Help your clinic improve care and meet CMS patient satisfaction reporting requirements. Your feedback matters.
Rate your experience
Overall experience
★★★★★
Care team
★★★★★
Nursing care
★★★★★
Comments
Your feedback goes directly to the clinic team.
❤️ We appreciate your reviews and feedback to continue to improve our patient care.
Sessions logged
0
Done today
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Day streak
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Current phase
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Enable push notifications
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Allow this site to send reminders to your phone — even when the browser is closed. Works on Android with Chrome.
iPhone users: Tap the Share button at the bottom of Safari, tap Add to Home Screen, then open the app from your home screen and tap Enable reminders.
iPhone users: Tap the Share button at the bottom of Safari, tap Add to Home Screen, then open the app from your home screen and tap Enable reminders.
Daily check-in reminders
Get a one-tap daily check-in link so your care team can follow your recovery. Turn each channel on or off.
⭐ This is the most important reminder to keep on.
Checking in every day keeps your recovery profile up to date, lets your care team see how you're doing, and earns you the most achievement awards.
Email check-in
A daily check-in link sent to your email.
Text check-in
A daily check-in link sent by text. Requires a mobile number.
Your daily reminder schedule
Toggle reminders on or off and set the time that works best for you.
Reminders only send while notifications are enabled on this device. To disable, go to your browser or phone notification settings and block this site.
Account
Manage your account, password, and sign-in.
Your information
Name
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Email
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Account created
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To update your name or email, contact your care team.
Messages & alerts
Messages from your care team and recovery alerts. Acknowledged items stay here so you can review them anytime.
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Phone number
Used to send SMS recovery reminders. US numbers only at this time.
Enter a 10-digit US phone number. Leave empty to disable SMS reminders.
Change password
For your security, you will need to enter your current password.
Tip: A passphrase like "sunset-marathon-coffee-glacier" is both stronger and easier to remember than a complex short password like "P@ssw0rd1!"
Download your data
Under the HIPAA Privacy Rule (45 CFR § 164.524), you have the right to obtain a copy of the protected health information we hold about you. Click below to download a complete copy as a JSON file.
Your download will include:
- Profile information (name, contact info, procedure)
- Survey responses (PROMs)
- Pain, activity, sleep, and bowel movement logs
- Wound scan photos and AI assessments
- Exercise and meal logs
- Recovery achievements (badges)
- Consent records
- Provider messages
- Adverse events you have reported
Your data will be downloaded directly to this device. The download itself is logged for compliance purposes but the data file is not retained on our servers after download.
Sign out
Sign out of your account on this device.
Provider Dashboard
Patient overview and alerts for your practice.
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Total patients
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Readmissions 30d
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Active alerts
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Not logged in 3+ days
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Active today
🏭 CMS PRO-PM Compliance Dashboard
KOOS Jr. & HOOS Jr.
CMS requires 50% PROM completion for TKA/THA patients or Medicare reimbursement is reduced across ALL claims. Mandatory submissions begin September 30, 2026.
KOOS Jr. / HOOS Jr. completion rate
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0%
50% required
100%
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Eligible patients
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Surveys complete
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Still needed
Data formatted for CMS THA/TKA PRO-PM submission. Pre-op collection within 90 days pre-surgery, post-op between Days 300-425.
💬 Patient messages
No messages from flagged patients.
All patients
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🎲 Configure demo clinic
Set up the portal for your pitch. All changes apply instantly — patients and providers will see this clinic's branding.
Quick presets
Accent color
Reported issues
Problems reported by patients through the app. Review and resolve each issue.
New
0
High severity
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Resolved
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Total this month
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All reports
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RTM billing report
Monthly RTM billing readiness by monitoring days and management time. MSK device supply: 98985 (2-15 days) or 98977 (16-30 days); treatment management: 98979 / 98980 / 98981.
Select a month to view RTM-eligible patients.
Pain score over time
Lower is better · Scale 0-10
Recovery milestones
Important reminder
Complete all items on this checklist before your surgery date. If you have any questions call the Orthopedic and Spine Institute at ' + CLINIC.phone + '. ' + CLINIC.provider + ''s team is here to help you prepare.
2 weeks before surgery
Start nowStop taking blood thinners (aspirin, ibuprofen, Advil) — ask your provider first
Stop smoking — smoking significantly slows healing and increases infection risk
Complete all pre-op lab work and imaging ordered by your provider
Get medical clearance from your primary care doctor if required
Fill all post-op prescriptions so they are ready when you get home
Arrange for someone to drive you home and stay the first night
Arrange time off work — discuss duration with your provider based on your job type
Begin prehab exercises — see the My Procedure section for your surgery type
1 week before surgery
Coming upPrepare your home recovery area — recliner, bedside essentials, easy access bathroom
Buy ice packs or a cryo-cuff — you will need them daily for weeks
Set up a raised toilet seat if needed (especially for knee and hip patients)
Remove rugs and trip hazards from your home
Prepare easy meals and snacks in advance or arrange meal delivery
Wash the surgical site with antibacterial soap the night before and morning of surgery
Night before surgery
CriticalNothing to eat or drink after midnight. This includes water, gum, and mints. Violating this rule will cancel your surgery.
Nothing to eat or drink after midnight — no exceptions
Shower with antibacterial soap — do not shave the surgical area
Lay out loose comfortable clothing for surgery day
Take only medications approved by your provider with a small sip of water
Set your alarm — arrive at the time given by the clinic
Get a good night of sleep
Day of surgery
Surgery dayDo NOT eat or drink anything — unless otherwise allowed by surgical schedulers
Wear loose comfortable clothing — shorts or button-up shirt depending on surgery
Leave jewelry, valuables, and contact lenses at home
Bring your photo ID and insurance card
Bring a list of all medications you currently take
Have your driver drop you off and be available to pick you up
Bring this app — you will receive your post-op instructions through it
What to bring to the hospital
Photo ID and insurance card
Required for check-in
Medication list
Write down every medication and dosage you take
Loose comfortable clothing
Shorts for knee and ankle, button-up shirt for shoulder
Slip-on shoes
No laces — you will not be able to bend to tie them after
Charged phone
To reach your driver and access this app post-op
A trusted person
Must stay in the building — you cannot leave alone
Fasting guidelines
No exceptionsAfter midnight — STOP all of these
Solid food of any kind · Milk and dairy · Orange juice and pulpy drinks · Alcohol · Gum and mints · Hard candy
Up to 2 hours before — ONLY these
Clear water · Black coffee (no cream or sugar) · Clear apple juice (if approved by surgery center) · Clear broth (if approved by surgery center)
Approved medications with a sip of water
Only medications specifically approved by your provider. When in doubt, call us at .
Prepare your home before you leave
Set this up in advanceBedroom setup
Bed at easy height to get in and out
Extra pillows for elevation
Phone charger within reach
TV remote and entertainment ready
Recliner available (especially shoulder patients)
Bathroom setup
Raised toilet seat (knee patients)
Shower chair or bench
Grab bars or handrails if possible
Non-slip bath mat
Waterproof bandage covers for shower
Kitchen and living area
Easy meals prepped or delivery planned
Frequently used items at waist height
All rugs and trip hazards removed
Medications and water on nightstand
Ice packs in freezer and ready to use
My Procedure
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